At Tyrell, it is one of our most dearly held beliefs that people buy from people – namely people that they like, respect and trust. So, that is why we are always proud to sing the praises of our exceptional team at every opportunity, because we know that it’s our multi-disciplined experts, with their wealth of experience, that ensure the success of our business and the satisfaction of our clients.
Recently, we’ve been getting to know our expert team a little bit better to prove that we really are the best in the business. This week it’s the turn of Senior Operations & Logistics Administrator, Ross Duffy, to tell us why he simply loves being part of Team Tyrell.
Name: Ross Duffy
Job title: Senior Operations & Logistics Administrator
Miles on the industry clock: 2
Ross is fairly new to the media broadcast industry, but whatever he may lack in industry experience, he no doubt makes up for in passion and enthusiasm for the job and his continued success at Tyrell.
Starting out his career by managing goods within the retail sector, Ross was able to hone his stock management and logistics skills early on. So, when the role for a junior operations and logistics admin role came up at Tyrell, Ross jumped at the chance to join the team, and he wasn’t disappointed.
Ross’s time is spent looking after a customer’s experience and he maintains that it is the fast, efficient and informative service that Tyrell repeatedly delivers, that makes his job here so enjoyable. For Ross, the number of customers that choose to come back time and time again proves just how much of a well-oiled and progressive machine Tyrell really is.
It is clear that Ross has a competitive streak, which is why he is always aiming to better himself and work hard to ensure Tyrell’s customers are kept happy. Whether that be getting large projects to land with the customer on time, or working behinds the scenes to take care of Tyrell’s accounts. It looks like Ross really does have it covered. Plus, it’s clear that he really does enjoy the work he does at Tyrell and goes above and beyond to stay ahead of the curve in developing his knowledge and skillset. Just recently, Ross completed a Dangerous Goods course with the Irish Aviation Authority to ensure Tyrell can offer the very best knowledge in shipping worldwide when dealing with dangerous goods such as lithium batteries.
Ross learnt the ropes at Tyrell under the ever-helpful guidance of COO Lynn and he is a very vocal fan of the rest of the team. Proving that teamwork really does make the dreamwork. The team is tight knit and this clearly makes for easy integration and cohesion across the different departments. Communication is key and Ross believes that this is something Tyrell really excels in. Now, two years into his time at Tyrell, it is testament to Ross’s capabilities as a diligent and efficient member of the team, with a promotion to Senior Operations and Logistics Administrator.
Outside of work, Ross is a keen sports enthusiast and is also a qualified personal trainer. Whipping the Tyrell team into shape in more ways than one.
If you want to know more about Ross and how he helps to ensure the smooth running of Tyrell machine, follow him on LinkedIn where you can find out what makes him and us tick.